Save the Children is an
international NGO and the world’s top independent charity for children
in need. Since 1919, we have been fighting for children’s rights, saving
their lives and providing hope for brighter futures worldwide. In
Indonesia, Save the
Children currently works in eleven provinces, has staff of
approximately 180 local professionals, and programming in Child
Protection, Education, Health and Nutrition, Disaster Risk Reduction,
and Humanitarian Response. Save the Children in Indonesia is seeking
to fill the following position:
Job Title : Information Technology Officer
BELAJAR Project
1 position, based in BELU
Code : IT-BELAJAR
Role purpose:
As the IT Officer, the IT Officer will be the main driver of business
process improvements primarily in ensuring the smooth day-to-day
operation of IT-related equipment and services within Save the Children
offices in field office by performing various monitoring,
maintenance, and troubleshooting tasks on our IT systems and
maintaining contacts with 3rd party technology solution providers. The
post holder will engage closely with Country Office, in Jakarta, in
proposing solutions, driving implementation, changing and
leading continuous improvement for within IT areas. S/he will provide
first line of support to Bandung field office.
Reports to: IT Coordinator, Jakarta with dotted line to Eastern NTT Manager
Dimension: Belu field Office with occasional support to Malaka, Kupang, Sumba and others field offices in NTT
KEY AREAS OF ACCOUNTABILITY:
In the Asia region, contribute as a member of a 21st century Save the Children organization:
- Strategic development and delivery of SCI International Programmes objectives in line with Save the Children mandate, strategy and theory of change
- Meeting the servicing requirements of Members and their donors through first class customer service and collaborative working
- Improving outcomes for children by contributing to the delivery of: Save the Children’s strategy, global initiatives and growth targets
- Contribute to building a new organisation – fit for the future and harnessing the extraordinary engagement, diversity, talent and commitment of our people
- Creating an environment of continuous learning where staff are encouraged and supported to grow and develop and are willing to be held accountable for their commitments
- Role modeling and supporting the development of an organisational culture that reflects our values, our dual mandate and promotes accountability and high performance
Reporting, streamlining and analysis provision of the IT Infrastructure performance.
- Provide 1st level support for IT infrastructure in the support ( including preventive maintenance, server trouble shooting and communication lines ) and IT system support (including software installation, maintenance, IT administration) for Belu SCI staff members in order to ensure IT infrastructures and system support in Belu offices are working properly and effectively including storage management on servers and network attached storage devices, maintaining data backup, data grooming, user accounts management, IT security, etc.
- Prepare initial installation of user's desktop/notebook computers with standard configuration and software according to Save the Children's standard. Provide feedback to IT Cootdinator on end user training materials to ensure that they continue to meet IT essential standard.
- Provide effective support for all related users in SCI regarding IT related matters, in order to ensure the transfer of IT knowledge to all users (ie. provide IT related training)
- Maintain inventory and documentation of all IT equipment with relevant technical information.
- Gives technical review to procurement for provisions of minor peripheral devices and computer supplies.
Supporting the dual mandate
Role model and support the development of
an organisational culture that reflects our values, our dual mandate
and promotes accountability and high performance
Emergency Response Management:
Be part of project activities, financial and budget management when
there is a need to respond to any potential emergencies at all areas
Additional job responsibilities
The job duties and responsibilities as set out above are not
exhaustive and the post holder may be required to carry out additional
duties within reasonableness of their level of skills and experience.
QUALIFICATIONS AND EXPERIENCE
- Minimum D3 in IT or engineering or 3 years experience on managing IT Systems.
- Experience in providing first-level troubleshooting.
- Experience working in Microsoft Windows Server system with Active Directory environment
- Experience working with basic networking products (Router, Firewall, )
- Strong results orientation, with the ability to challenge existing mindsets
- Fluency in writing and speaking in English.
- Exposure to the non-profit sector and/or developing countries is preferred
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
- Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy-in
Information for internal candidates only:
- Current Save the Children employees must serve for a minimum of one year in their current job before applying for a new position.
- Current Save the Children employees should inform their line managers before submitting an application.
Updated CV and application letter should be sent to recruitment.indonesia@savethechildren.org
Please fill the “subject” column of the e-mails in this format:
<IT-BELAJAR><your name>
Closing date for application is up to 29 October 2014
(Only short-listed candidates will be notified)
