Greenpeace Job Opening: Data Entry Officer based in Southeast Asia

Greenpeace, one of the world’s most respected and dynamic organizations, is an international non-profit global campaigning organization that acts to ensure the ability of Earth to nurture life in all its diversity.  At the heart of Greenpeace’s campaigns is the tradition of non-violent, direct action against environmental abuse and destruction.

Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action.

Greenpeace is acts to change attitudes and behavior, to protect and conserve the environment and to promote peace by:

• Catalyzing an energy revolution to address the number one threat facing our planet: climate change.
• Defending our oceans by challenging wasteful and destructive fishing, and creating a global network of marine reserves.
• Protecting the world's ancient forests and the animals, plants and people that depend on them.
• Creating a toxic free future with safer alternatives to hazardous chemicals in today's products and manufacturing.
• Campaigning for sustainable agriculture by rejecting genetically engineered organisms, protecting biodiversity and encouraging socially responsible farming.

Greenpeace is present in 40 countries across Europe, the Americas, Asia, Africa and the Pacific.

To maintain our independence, Greenpeace does not accept donations from governments or corporations but relies on contributions from individual supporters and foundation grants.

For over 40 years, Greenpeace has been successful in our campaigns to reverse environmental degradation by bearing witness to environmental destruction and exposing and confronting environmental abuse. Greenpeace campaigns have been vital in informing government policies on the environment and effecting changes in business practices which lead to various environmental problems.

Greenpeace in Southeast Asia

Greenpeace opened our first office in Southeast Asia in 2000. In that time we have led successful campaigns throughout the region, securing fresher air, cleaner water and a healthier environment through changing industry practices and government policies. Greenpeace actively campaigns across the region to catalyze an energy revolution, protect ancient forests and our oceans, create a toxics-free future and create a shift to sustainable agriculture.

Greenpeace has three offices in Southeast Asia—in Thailand, Indonesia and the Philippines and each office is composed of five departments: Campaigns, Fundraising, Communications, Mass Mobilization and Organizational Support.  Currently, Greenpeace has more than a 140 staff across the region, excluding the direct dialogue fundraisers.

THE POST: DATA ENTRY OFFICER

Job Summary:

As part of the Supporter Care team, the Data Entry Officer  is responsible to ensure data entry process run in timely manner and the accuracy of the data in daily process as well. At the same time, he/she will ensure high quality service and care for supporters.

Responsibilities :

• Entry the data, encoding donation form to fundraising database with accuracy every day.
• Pull up data (data query) from database for bank verification and sms blast.
• Assisting Supporter Care Admin daily work.
• Support telemarketing team to ahieve monthly target, such as handling inbound and outbound call (follow up call).
• Create a weekly report of data entry and telemarketing work.
• Responsible for EDC machine, both the data collection, maintenance and coordination with the vendor.
• Other Supporter Care relevant work assigned by supervisor.

Qualification

• Minimum Diploma Degree in any major
• Willing to work full time
• Accurate and detail-minded.
• English is a must
• Computer literate (MS Office Word  and MS Excel)
• Target Oriented

Additional qualities preffered:

• Understand and have experience in database work related (Ms Access) would be advantageous
• Have an experience in customer care and administration work.

THINGS YOU SHOULD KNOW BEFORE APPLYING TO THIS POST

WORKING HOURS

Normal hours of work for full time Employee will be forty (40) per week or (5) days in a week, at 8 hours per day excluding an hour lunch break. This will be from Monday to Friday, between the hours of 9:30 am to 6: 30 pm. Ordinary hours of work may be varied as agreed between staff and the line managers.

LEAVE

• A permanent employee will be entitled to the following leaves:
• Annual Leave: 20 days
• Parental Leave:  As per labor laws and Greenpeace policy
• Sabbatical leave: 2 months paid leave after 5 years of continuous service
• Compassionate leave: maximum of 5 days for the death of significant other

SALARY

In determining salary offer for this position, Greenpeace applies its Salary Grading Process, taking into consideration the job description and applicant’s previous experience, and the organization’s salary grade.

INSURANCE
Greenpeace provides health insurance, life/PA/TPD and travel insurance to its employees.

LEARNING AND DEVELOPMENT

Greenpeace is committed to providing its employees with learning and development opportunities to be able to perform its functions more effectively.  Through its mentoring process and annual Performance Management System, staff’s development objectives are identified and prioritized.

EQUAL EMPLOYMENT OPPORTUNITY

Greenpeace is committed to the principle of Equal Employment Opportunity for all employees, regardless of sex, marital status, nationality, religion, age, sexual orientation and any other characteristics unrelated to the performance of the job. Selection will be in accordance with objective, job related criteria and the appointment will be on the basis of applicant’s merits and abilities.

HR POLICIES AND PROCEDURE

Greenpeace management and staff are given guidance on the implications of the equal opportunities policy. Policies and procedures are reviewed to review and adapt current practices to promote equality of opportunity. Other organizational policies and procedures will be fully discussed to the successful applicant.

APPLICATION GUIDELINES

Interested candidates are invited to write Letter of Introduction, explaining why you are qualified for the position and why you want to work for Greenpeace. Please attach this to a completed application form which you can download from HERE

and email to:jobs.id@greenpeace.org

Deadline for Applications: 13 July 2014

As we receive a large number of applicants for our advertised vacancies, we are unable to respond to those applicants who have not been shortlisted and we apologize for this in advance.  If you do not hear from us within two weeks of the closing date, please assume that you have not been shortlisted.

GUIDANCE IN COMPLETING YOUR APPLICATION FORM

1. Read the recruitment pack carefully before completing your application form.  The recruitment pack contains information about Greenpeace, about the job you are applying for, and brief information on employment conditions.
2. Complete all items in the application form. Remember that this will be our basis for shortlisting candidates. Curriculum Vitae (CVs) will not be accepted.
3. Make sure you email the form to the correct email address (jobs.id@greenpeace.org), addressed to the HR Department, and ensure that your application form arrives before the closing date.  Application forms received after the closing date will not be accepted.
4. If you have questions, kindly email jobs.id@greenpeace.org.

Thank you and we look forward to receiving your application letter and completed application form.

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Jobs Application Desk
Greenpeace Southeast Asia - Indonesia