The
British Council in Indonesia is recruiting for the
post of :
EXAM -
TEMPORARY STAFF
Jakarta (Temporary – 2 Months)
The post holder
will work closely with Exam Coordinator to
develop, implement and maintain an integrated Exam activities that applies to
the Council’s Strategic Business Units
This position is offered for a fixed period of 2 month contract (temporary)
To manage the exams
operations and business in Indonesia to achieve the targets
1.
Manage
the IELTS operations in accordance with the Administration manual
2.
Ensure
that all staff involved with IELTS materials are following the necessary
security procedures and compliance with the Administrators manual.
3.
Manage
the pre and post test administrative tasks and oversee the test day and ensure
compliance
4.
Recruit
sufficient venue staffs and ensure appropriate venue is available.
5.
In
consultation with Examinations Services Coordinator on delivering effective
promotional activities to grow the IELTS business in Indonesia
6.
Compliance
with corporate guidelines and standards (e.g. Data protection act and BC
records standards, Equal Opportunity Policy and Diversity Strategy, Procurement
standards, FABS, BC Code of conducts, IT standards, etc) and with legislation
or other external requirements
All financial
records to be maintained in accordance with Essential Finance and through
SAP
1.
Complete
daily revenue records for the exams business and assist ESC on quarterly
reconciliation
2.
Complete
payment process for venue staffs
3.
Process
all payments through SAP and other agreed roles in SAP
To work closely
with IELTS Registration Partners on all IELTS Administrative areas.
1.
Provide
knowledge and give consultation to all IELTS Registration Partners on administrative
works and enquiries
2.
Regularly
contact IELTS Registration Partners to update BC/IELTS information and
regulations
3. Ensure all works with agents comply and
support exam business targets/goals.
To oversee the
provision of a customer-friendly service
1.
Respond
to all enquiries appropriately and local policy guidelines, consulting ESC as necessary.
2.
Be
polite and helpful to enquirers
and try to spend no more than five minutes with each enquirer if there are two or more calls waiting.
3.
Mail
information packs on request within five days and reply to all enquiries on Q&A web board within five
working days.
4.
Be responsible for updating and managing web pages
whenever necessary.
The successful applicant will need to be able to demonstrate:
· Exam Management experience;
· Operations Management
· Relationship management;
· Excellent English and
Indonesian communication skills;
Applicants who do not meet these requirements will not
be short-listed for interview
A copy of the full job
description and an application form can be downloaded from our website at www.britishcouncil.or.id
You should return a completed
application form through E-mail: job.vacancy@britishcouncil.or.id
Closing
date for receipt of applications by 23.59 on Wednesday, 30 October 2013. It is essential that
candidates use the application form. The British Council does not accept CVs in
place of the completed application form and it is unable to respond to
telephone enquiries.
The British
Council is committed to a
policy of equal opportunity and welcomes applicants from all sections of the
community. We guarantee an interview to disabled candidates who meet the
essential criteria.
The Kingdom's international organisation for
educational opportunities and cultural relations. We are registered in England as a
charity
