World Bank Job Vacancy: Business Process and IT Specialist, Jakarta

WORLD BANK JOB VACANCIES 2013

The Business Process and IT Specialist

Short Term Consultant

Background
The World Bank is helping to strengthen national efforts to reduce poverty and vulnerability by supporting the Government of Indonesia in making informed and evidence-based policy and program decisions. Support is channeled through a multi-donor trust fund, the Partnership for Knowledge-based Poverty Reduction, in three ways: i) providing poverty analytics and building analytical capacity to inform poverty and social protection policies, programs and strategies; ii) supporting the government in the design, implementation and evaluation of key poverty and social protection programs; and, iii) improving the quality and accessibility of data required for poverty analysis and policymaking. This trust fund is used to provide technical assistance and policy advice, carry out analytical work, and provide grants to non-government think tanks and research institutions.

Under this program, the World Bank is helping the government to implement its vision for a national social security system covering all Indonesians. The system will include universal coverage for health, pension, old age savings, death benefits, and work accidents. As part of this effort, the Bank is helping the government to i) design and price the new social security programs; ii) transform existing social insurance institutions into national social security administrators; iii) establish a strong system of governance, oversight, supervision and control; iv) establish robust contribution collection systems and issue unique identification numbers to all system members. The Bank is also working with the government to help it establish the capacity to manage program risks and finances to assure the programs remain solvent and are fiscally sustainable.

Job Description
The primary objective of the Business Process and IT Specialist is to assist PT Jamsostek with its institutional transformation to BPJS Ketenagakerjaan (national social security administrator managing SJSN employment programs) by assisting it with the establishment of new business processes and related IT systems. This is necessary to support BPJS Ketenagakerjaan in managing four nationwide social security funds covering all Indonesian workers.

Main Duties and Responsibilities
The Consultant will work with the Social Protection practice team and others on all business process and IT aspects of the Bank's Social Protection Program, focusing initially on:

• Assisting the government with the transformation of PT Jamsostek to BPJS Ketenagakerjaan as part of the implementation of the national social security system (SJSN) and social security administrative bodies (BPJS)
• Working with Bappenas, the National Social Security Council (DJSN), the Ministry of Manpower and Transmigration, the Ministry of Finance and PT Jamsostek on business process and related IT issues for BPJS Employment
• Assisting PT Jamsostek with the development of its business processes and related IT systems to support the transformation of PT Jamsostek to BPJS Ketenagakerjaan, and the management of its four social security funds and the large expansion in program membership. Particular challenges will be the management of a new pension fund and the collection of contributions from the informal sector.

The primary responsibilities of the Business Process and IT Specialist are to:

• Build and sustain effective relationships with senior government officials, line ministries, project implementation units, international development partners and think tanks
• Participate in the policy dialogue on social protection programs
• Participate in meetings with senior government officials and project implementation units, prepare PowerPoint presentations and make presentations as required
• Prepare analytical reports for the team leader and the government
• Contribute substantively to advisory work in social protection, and provide inputs to cross-sectoral studies, government strategies, etc.
• Support the overall coordination of the World Bank social protection programs in Indonesia
• Serve as an expert in business process and IT issues for social protection programs in Indonesia
• Coordinate closely with the other teams in the World Bank to identify potential linkages between their programs and the organizational transformation issues for BPJS Ketenagakerjaan.
• The Selected candidate will function similarly to staff with priorities and outputs expected to change to fit counterpart demands and priorities. Output will generally consist of just-in-time memoranda, reports, Policy Notes, PowerPoint presentations, analysis of domestic and international experience, and comments on government-produced documents and technical documents.

Selection Criteria:
This position will be a local hire. It requires an individual with maturity, good judgment, and the ability to work well with teams within the Bank and with senior government officials.

Key requirements for this position include:

• A master’s degree or equivalent in a relevant discipline (MBA, Master degree in IT)
• Expertise in human resources and organizational transformation issues for large organizations. Previous experience in public organization would be highly advantageous
• Minimum of fifteen years of relevant work experience. Previous experience with the government, or donor/multi-lateral development agency projects would be highly advantageous
• Familiarity with development, political, social and cultural issues in Indonesia
• Excellent interpersonal skills. Demonstrated ability in managing relationships with senior Indonesian government officials, local organizations and donor agencies is highly desirable
• Significant knowledge and educational background in at least one of the core social protection areas with pensions and/or insurance experience preferred
• Strong and excellent English writing and speaking ability
• Function well independently and have the ability to professionally represent the Bank, handle multiple tasks, meet changing priorities and deliver high-quality analysis and work on-time
• Ability to work as a member of a multi-professional teamThe World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.
• The successful candidate for the Business Process and IT Specialist position will be offered a Short Term Contract (STC) for 150 days. The Business Process and IT Specialist will be based in Jakarta. The expected start date is late February 2013. The Consultant will report on a day-to-day basis to Senior Social Protection Specialist and will work closely with the Social Protection team and work as a part of the Human Development network located in the World Bank Office Jakarta. The consultant will also work with the Public Sector Management and, as needed, with the Poverty Cluster within the Poverty Reduction and Economic Management (PREM) network in the World Bank Office Jakarta. S(he) will also report to the Country Sector Coordinator for the Human Development Network.

To apply: please submit a CV (no more than 2-sides long) and cover letter by email to jobsindonesia@worldbank.org with the subject “The Business process and IT Specialist Application” no later than February 4th 2013.