GENERAL MANAGER CORAL TRIANGLE CENTER BALI
Essential Functions The General Manager primary responsibility is to perform professional duties in managing, marketing, conducting sales and product development, scheduling activities and developing systems and procedures for the CTC’s Center for Marine Conservation (hereafter called the ‘Center’) based in Sanur, Bali. The success of the Coral Triangle Center’s reputation and ultimate ability to achieve its vision of “sustainability” rests on the cultivation of branding, donors, partners, trust, confidentiality, and effective communications.
This position requires creativity and innovation and as with all CTC positions, it is expected that mission, core values and vision are exemplified by the individual filling this role.
The General Manager is responsible to achieve the target revenues of the Center to support the Coral Triangle Center’s program and ensure the long-term sustainability of the organization without compromising CTC’s mission and the guest experience.
S(he) will be responsible to ensure a unique fun learning experience and environment for visitors at the Center. This position needs to maximize the net income of all profit centers by expanding the business to business partnerships with the hospitality, travel and MICE industry, and develop new products, events, and activities.
S(he) will help maintain business and partner relationships, continually works to strengthen the relationships through excellent delivery of service and communications.
The General Manager will be a motivational leader who will manage, train and develop a cohesive team of enthusiastic and dedicated staff (full-time, seasonal and volunteers) in marketing, sales and business development, delivery of service, customer management as well as operations and maintenance of the facilities.
The General Manager will be responsible to develop and track the Center’s annual budget and revenues generated by the facility. A strong ability to establish and maintain an effective working relationship with other senior managers, the public, news media, and other relevant departments and agencies. The General Manager plays a major role in helping to reach financial sustainability for the Center and is part of CTC’s senior management. The general manager reports to the Executive Director.
Knowledge/Skills:
- Graduation from college with a bachelor’s degree in hotel management, recreation, administration, physical education or closely related field, and four years of management experience in hotel or event management, public recreation, or any other equivalent combination of education and experience. One or two years of experience in a community recreation facility desired, but not require
- An extensive network in the travel and hospitality industry in Bali / Indonesia and the region
- Extensive knowledge of operation procedures of recreational facilities or other comparable facilities; general knowledge of business, management, finance and accounting including budgeting activities
- Strong public relations, social, communications, people and organization skills
- Demonstrated professional track record with using social media for marketing
- Hard-working, passionate, dynamic, service-oriented individual
- Flexible to changing situations and priorities
- Demonstrated good performance in strategic planning, partner relationships and willingness to work overtime, when needed
- Strong verbal, writing, and proven publication skills in English and preferably in Bahasa Indonesia as well
- Advanced skills in personal computer use, database management, statistical analysis, reporting and presentation
- Affinity with marine natural resources management issues preferred. This position will be based in Bali and an evening and weekend work to achieve program goals may be required.
