CONVERSION ASSISTANT
ROLE PURPOSE:
Yayasan Sayangi Tunas Cilik (Save the Children Indonesia) is changing for the better. We've begun to build a national organization that aims to be a strong, local, and self-sustaining voice for children in Indonesia. To this end, SC Indonesia has been designated as a "Member". As ' Member' Indonesia has been identified as part of the next way of new member development, which focusses on strengthening and localizing our voice for children in strategic middle-income countries. Indonesia has been authorized by member ballot to start fundraising locally as a first step towards building a financially sustainable local organization. Future work will also involve developing a strong local governance structure and building key partnerships with local government, the private sector, local civil society among others. Success of the pilot phase will set Indonesia on a pathway to full membership.
YSTC Fundraising Department also plan to expand its current fundraising capabilities via Telemarketing.
We seek a Telemarketer outbound call for YSTC donor to running outbound call for conversion programs. We are looking for Telemarketer with excellent technical Telemarketing skills and experience to convert the donors from one time donation to regular donation and also can give proactive advice and suggestion for how to maximize the success of charity.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
QUALIFICATIONS
- Excellent verbal communication
- Ability to work independently without direct supervision
- Ability to analyze figures and make decisions based on information
- Mature and organized, with an attention to detail
- Minimum Education Diploma (D3) with min GPA of 2.75
EXPERIENCE AND SKILLS
- Experience in Customer Service Area/Telemarketing it will be an advantage
- Customer service and relationship building experience
- Computer skills: Microsoft Office, internet and email
To apply for this position, please click and go to our career site on
External applicant CLICK HERE
Closing date for application is up to January 2nd, 2020
(Only short-listed candidates will be notified)
