INFORMATION TECHNOLOGY (IT) SPECIALIST
1. Background
The ASEAN-U.S. Partnership for Good Governance, Equitable and
Sustainable Development and Security (PROGRESS) project gives the United States
a new opportunity to support ASEAN in its efforts to promote regional
integration in the areas of good governance, security, and human development.
PROGRESS will not only help ASEAN lay the groundwork necessary to achieve its
vision by 2020, but will also fortify cooperation between ASEAN and the United
States.
2. Purpose:
The Information Technology (IT) Specialist is responsible for the
IT needs of the project, including system installations, maintenance, support
and technical consultations to clients. S/He is responsible for ensuring that
standards set by the DAI home office are followed and project solutions are the
most efficient and cost effective. Responsibilities also include assisting in
the setup, maintenance and troubleshooting of the LAN (Local Area Networks) at
the project office. Responsible for the
setup, maintenance and troubleshooting of client computers and peripherals such
as printers and scanners. S/He will ensure that proper back up, anti-virus and
disaster recovery procedures are identified and followed and that end users
have access to shared files, printers and to email. Ideal candidates will show
an interest and capacity to provide project activity support to the program in
addition to the core duties outlined below.
3. Objectives and
Duties:
· Local
network maintenance and installation including cabling, switches/hubs and
configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services
on TCP/IP;
· WAN
connectivity and maintenance (Internet connection and services);
· Server
and server application maintenance and installation (Hardware integration,
server installation and maintenance, LAN and WAN connectivity, Lotus Domino and
messaging system, FTP services, Symantec Antivirus Protection Corporate edition
installation and maintenance;
· Client
computer hardware and application installation and configuration, maintenance:
Laptops, Desktops, MS Windows XP, MS Office Pro, Lotus Notes and other mail
clients, Symantec AV and other project software; Manage all software;
· Properly
maintain all computer and multimedia equipment in the project office;
· Quickly
respond to problems or interruptions in network access;
· User
support; Help project staff with computer-related problems, requests, or
questions;
· Resolve
problems with the network connection caused by factors outside the office
space;
· Check
systems in order to optimize performance and to initiate recovery action after
system failures;
· Stay
on-call when out of the office to help staff with problems or questions related
to the network;
· Maintain
communications with the Home Office to resolve problems;
· Maintain
email accounts, email lists, and shared folder access for all staff and
confidentiality of all passwords and other restricted information;
· Make
suggestions for network hardware and software system improvements;
· Assist
with the maintenance of effective inventory of IT and communication equipment;
· Provide
assistance in procurement and evaluation of all IT technical equipment;
· As
applicable, conduct IT assessments of beneficiary organizations per DAI
procedures, prepare assessment reports and propose required hardware/software;
· Work with DAI ICT
specialists to propose new and innovative tools for data collection,
management, visualization, sharing, and analysis and support these processes;
· In collaboration with
the Communications, M&E, and program staff,
ensure utility of data by customizing cloud-based dashboards, maps, and
visualization tools that enable sharing and decision-making;
· Other duties as assigned by the Finance and Operations Manager
The IT Specialist will be based in Jakarta, Indonesia. S/He will
report to the Finance & Operations Manager.
DESIRED QUALIFICATIONS:
· Expertise in Lotus/IBM
Notes;
· Experience setting up
IT networks;
· Experience providing IT
support to international NGOs or donor-funded projects is preferable;
· Four-year degree in IT
or related field;
· Strong communication
skills desired;
· Experience managing and
manipulating data preferred;
· English proficiency
required
Interested applicants are
invited to send a complete CV with three references to progressrecruitment@dai.com
by March 10, 2015 at 05:00 PM Jakarta Local Time. Immediate Need: Candidates
will be considered on a rolling basis until the position is filled. Applicants
must indicate the position for which they are applying in the subject line.
Only short-listed candidates will be notified.
