Job opening Jhpiego Indonesia December 2014

Job opening

Jhpiego Indonesia

December 2014

Jhpiego, an international non-profit health organization affiliate of the Johns Hopkins University, builds global and local partnerships to enhance the quality of health care services for women and families around the world. Jhpiego is a global leader in the creation of innovative approaches to develop human resources for better health service.

Jhpiego/Indonesia implements the five-year USAID-funded Expanding Maternal & Newborn Survival program (EMAS) that seeks to reduce maternal and newborn mortality in Indonesia. It focuses on improving the quality of emergency obstetric and newborn care provided by hospitals and Puskesmas and on strengthening referral systems that transfer sick mothers and newborns between facilities.   EMAS works in 30 districts/cities across 6 provinces.

In order to reach our goals, we are now recruiting some local based positions to be part of the EMAS team. The successful candidate will enjoy working as part of a dedicated team, with the added satisfaction of working for an organization committed to the Jhpiego vision and mission.

1. Senior Monitoring and Evaluation Manager

Location :              Jakarta Office

Overview:

The Sr. Monitoring and Evaluation Manager supports the M&E Team in the implementation of the monitoring and evaluation (M&E) strategy for the EMAS Program. The Sr. M&E Manager is responsible for coordinating and overseeing the monthly and quarterly PMP-related reporting process. The Sr. M&E Manager ensures that facility-level and district-level data are collected, reported, cleaned and stored on time and according to standard operating procedures across the EMAS program.  Additionally, the Sr. M&E Manager supports analysis and dissemination of PMP-related data on a regular basis to support the use of data for decision-making.

Responsibilities:

• Maintain an up-to-date version of the routine program monitoring M&E SOPs and ensure that data collection and reporting is consistent with the SOP guidance
• Develop job aids as needed, to support M&E staff with activities outlined in the SOPs
• Identify and trouble-shoot problems with routine program monitoring and reporting across all six provinces.
• Communicate with M&E Officers to ensure M&E activities at provincial and district levels are carried out per the M&E SOPs
• Ensure that the current version of routine data collection tools, e.g. registers, monthly summary sheets, clinical standard assessment forms etc., are used by program staff and are in alignment with the online monitoring system
• Oversee implementation of an annual RDQA in a sample of facilities across each of EMAS’ supported districts. Develop and implement action plans and follow up activities according to identified data quality challenges.
• In collaboration with the central M&E team, coordinate the development and implementation of Data for Decision-Making workshops for EMAS-supported facilities and stakeholders
• Lead the development, implementation and follow-up support for the standard registers and monthly forms. Regularly share results of standard register implementation with MOH stakeholders in support of sustained and/or expanded use of the registers and monthly forms.
• Undertake monitoring visits to the various health facilities and district to support implementation of M&E
• Develop and lead other activities and initiatives as needed to support routine program monitoring and evaluation
  Qualifications, Skilss, and Attributes:
• Masters degree in public health is required
• M&E experience and excellent knowledge of M&E approaches and tools.
• Familiarity and experience conducting RDQAs
• Excellent analytical and problem-solving skills, with a strong eye for detail.
• Strong customer service ethos and proactive approach to service provision, as well as the ability to organize partnerships and maintain good relations with key partners.
• Strong interpersonal skills.
• Ability to work under pressure, priorities, schedule and balance workloads in the face of conflicting and uneven demands.
• Excellent oral and written communication skills in English and Bahasa Indonesia.
• Ability to travel nationally

2). Monitoring and Evaluation Manager

Location: Jakarta

Overview:

The Monitoring and Evaluation Manager supports the Jakarta-based M&E Team in the implementation of the monitoring and evaluation (M&E) strategy for the EMAS Program. The M&E Manager provides support to the M&E Director in coordinating and overseeing the monthly and quarterly PMP-related reporting process. The M&E Manager ensures that facility-level and district-level data are collected, reported, cleaned and stored on time and according to standard operating procedures across the EMAS program.  Additionally, the M&E Manager supports analysis and dissemination of PMP-related data on a regular basis to support the use of data for decision-making.

RESPONSIBILITIES

• Maintain an up-to-date version of the routine program monitoring M&E SOPs and ensure that data collection and reporting is consistent with the SOP guidance
• Develop job aids as needed, to support M&E staff with activities outlined in the SOPs
• Identify and trouble-shoot problems with routine program monitoring and reporting across all six provinces.
• Communicate with M&E Officers to ensure M&E activities at provincial and district levels are carried out per the M&E SOPs
• Ensure that the current version of routine data collection tools, e.g. registers, monthly summary sheets, clinical standard assessment forms etc., are used by program staff and are in alignment with the online monitoring system
• Support the implementation of an annual RDQA in a sample of facilities across each of EMAS’ supported districts. Develop and implement action plans and follow up activities according to identified data quality challenges.
• In collaboration with the central M&E team, coordinate the development and implementation of Data for Decision-Making workshops for EMAS-supported facilities and stakeholders
• Support the development, implementation and follow-up support for the standard registers and monthly data collection forms.
• Undertake monitoring visits to facilities and district offices to support field-based M&E team members and M&E work plan activities
• Develop and lead other activities and initiatives as needed to support routine program monitoring and evaluation

Qualifications, Skills, and Attributes:

• Masters degree in public health or equivalent is preferred
• S2 or equivalent experience is required
• Experience with health facility-based M&E preferred
• M&E experience and good knowledge of M&E approaches and tools is required
• Excellent analytical and problem-solving skills, with a strong eye for detail.
• Prior experience working on a public health program
• Proactive performer with strong interpersonal skills.
• Ability to work under pressure, priorities, schedule and balance workloads
• Excellent oral and written communication skills in English and Bahasa Indonesia.
• Ability to travel nationally

3).Study Specialist

lOCATION: jAKARTA

overview:

The Study Specialist supports evaluation activities implemented by the Jhpiego/Indonesia office. The Study Specialist will support the USAID-funded Expanding Maternal and Newborn Survival (EMAS) program 75% time and the GE Foundation funded SMSBunda program at 25% time. The position works closely with the Sr. M&E Director to design, implement, and manage study-related activities, including protocol and tool development and IRB applications. Additionally, the Specialist will provide support for data analysis and write-up of evaluation findings. The Specialist will ensure that data are collected and managed per IRB approved requirements.

RESPONSIBILITIES

• Provide support to design and develop study protocols
• Assist in designing and developing qualitative and quantitative data collection instruments
• Provide support with developing IRB applications, include consent forms
• Ensure that IRB approved studies are implemented and managed in accordance with the approved protocol.
• Identify and trouble-shoot problems with evaluation activities.
• Communicate with Jhpiego provincial staff to ensure awareness and understanding of evaluation activities
• Serve as a liaison and work closely with contracted organization and/or individuals engaged to support evaluation activities
• Develop and maintain a system to store all study-related materials
• Provide support with analysis and write up of evaluation findings
• Other activities as needed

Qualifications, Skills, and Attributes:

• Master’s degree in public health or related discipline
• Prior experience implementing and coordinating public health-related evaluation activities
• Self-starter; ability to take initiative and to manage activities
• Excellent analytical and problem-solving skills, with a strong eye for detail.
• Strong interpersonal skills.
• Ability to work under pressure and to prioritize and balance competing demands
• Excellent oral and written communication skills in English and Bahasa Indonesia.
• Ability to travel nationally

4). ICT4D Officer

Location:               Jakarta Office

Overview:

The ICT4D Officer will provide overarching technical and program support to a project that utilizes an SMS platform to facilitate dissemination of information to users.  The ICT4D Officer will work closely with the Sr Program Manager in leading the design and implementation of an SMS-based innovation to send health education messages to pregnant and postpartum mothers.  The Officer will bring a technology background, program management experience, public health knowledge, and keen organizational and management skills.

Duties & Responsibilities:

• In collaboration with the Sr Program Manager, lead the roll out and implementation of the project, including managing the transition of the platform from pilot phase to large-scale roll-out in10 Jhpiego/EMAS supported districts.
• Engage closely with provincial staff to develop effective strategies for local buy in and support and implementation of district activities.  Convene meetings and discussions with district and provincial stakeholders to ensure support for project activities.
• Coordinate with relevant directorates within the Ministry of Health to plan the implementation of the SMS-based innovation, as relevant. Maintain regular relationships MOH and other stakeholders to keep them updated and engaged in project activities.
• Help develop and manage project workplans, ensure timely completion of workplan activities and provide budgetary guidance to finance staff.  Lead project reporting process.
• Convene Jhpiego clinical staff and other stakeholders to ensure quality and relevant SMS message content
• Advise Jhpiego Monitoring and Evaluation staff to design data collection and evaluation mechanisms of project activities, including provision of input into appropriate logical framework and indicator development
• Contribute to the development of new proposals, concept notes, and other business development-related materials for ICT activities
• Lead partners, program staff, and the Technical Leadership Office (TLO) at Jhpiego HQ to identify opportunities to maximize use of ICT to enhance existing health systems
• Represent Jhpiego and the project among relevant stakeholders. 
• Promote and support the dissemination of project information and experience sharing among the project team and with other country, regional and headquarters-based staff
• Other duties as necessary and as assigned.
  Qualifications/Knowledge, skills and experience:

• Passion for the mission of Jhpiego and broader global issues of public health, technology and international development
• S1 in an ICT or public health related field
• 5-7 years experience providing technical assistance for ICT interventions; experience applying ICT to health preferred
• Experienced in:
  • Managing software development or implementation teams, familiarity with software development methodologies and an understanding of hardware and network architecture
  • Enterprise-wide implementations
  • Coordination of program activities with governmental, non-governmental and private sector partners
  • Collaboration with partners to provide technical assistance and implement program activities
  • Identifying and incorporating or adapting best and promising evidence-based practices
• Ability to translate between the public health and technology sectors
• A systemic and process-oriented thinker
• Up-to-date knowledge of technologies and technology standards and an understanding of the constraints and benefits of different technologies
• Results-oriented, and comfortable with a team approach to programming
• Strong change management and decision making skills
• Excellent verbal and written communications skills including presentation skills
• Excellent organizational skills, ability to manage several major activities simultaneously
• Fluent Bahasa and English skills
• Ability to travel within Indonesia
  5).Program Coordinator (East Java)
  Location :              - Surabaya (East Java Province)

Overview:

The Program Coordinator will provide administrative support for program teams in Indonesia. S/he will work closely with Advisors, Program Managers and Finance staff to ensure close adherence to Jhpiego’s agreed upon work plans and overall scope of work.

Majors Duties & Responsibilities:

• Assists Program Manager teams and work closely with finance staff in developing activity budget
• Coordinates meeting, workshop and training, including preparing logistic for participants
• Coordinates with advisors, program managers and finance staff in disbursement need based on activity budget
• Prepares travel authorization for staff, consultants and counterparts for activities and workshops
• Assists in transportation and hotel arrangement for staff, consultants and counterparts for their visit activities
• Work closely with finance staff in processing and reconciling of invoices and payment documentation
• Performs other duties as assigned by Program Manager teams and other technical team members

Qualifications, Skills, and Attribute:

• Diploma in secretarial, administration or other related fields, with min 2 – 3 years experience in administration
• Strong ability to work and communicate within a team
• Practices knowledge of finances is an advantage
• Demonstrated excellence in oral and written Indonesian language; English language proficiency preferred
• Computer skills demonstrating in competency in Microsoft office: Excell, MS word and Power point
• Ability to work independently and to exercise independent judgment
• Ability to ensure adherence to applicable laws and regulations
• Demonstrated ability to exercise confidentiality and professionalism
• Ability to work under pressure, priorities, schedule and balance workloads in the face of conflicting and uneven demands
  6.)District Team Leader
  Location: 

• Mandailing Natal (North Sumatera)
• Indramayu (West Java)
• Pekalongan (Central Java)
• Grobogan (Central Java)
• Tuban (East Java)
• Nganjuk (East Java)
• Wajo (South Sulawesi)

Overview:

The District Team Leader will coordinate project activities in the district. This will involve coordination of all district level project partners and component activities as well as liaison with district level relevant governmental and nongovernmental agencies, organization and management of district coordination committee, providing guidance and support to the implementing partners as well as reporting regularly on project activities and progress made. He/she will represent EMAS  at the district level and report to Provincial Team Leader at the Province  office and work closely with Clinical Mentor, M&E Officer and other relevant provincial staff. He or she also responsible to run  Component 1 or Component 2.

Responsibilities:

• To lead and coordinate the EMAS staff in districts for EMAS implementation activities

• To ensure the deliverable of EMAS are meet the target, or if not, identify the challenges and provide problem solving

• Provide technical assistance in monitoring, evaluation of project activities with other partners

• Close coordination and collaboration with the district stakeholders including District Health Department and the health programs.

• To support and coordinate district activities including meetings, workshops, launch/s etc. and provide support in managing the relevant budgets.

• Provide necessary technical and organizational and any other support to conduct workshops/ seminars/ meetings/advocacy events.

• To prepare and submit regular process documentation of all activities, meetings and relevant events.

• Assist in preparation and dissemination of publications, protocols and other documents.

• Provide assistance in documentation process of ongoing activities and preparation of District reports.

• Assist in identification of capacity building needs of project staff and provide training where ever relevant.

• Maintain an updated database of all trainings and community mobilization activities at district level.

• Facilitate and manage the project review meetings and monitoring visits as scheduled in the workplan

• Assist in conducting baseline and end line surveys of the project.

• Liaise with Health Department  and all other EMAS partners at districts level

• Ensure establishment of District Technical committee at District level

• Plan and conduct monitor and evaluate, community mobilization and capacity building activities in District

Qualifications, Skills, and Attributes:

• Bachelor Degree with min. 15 years working of exp. ( preferably in  Health Sector/Public Health ; maternal , newborn and child health )
• Master Degree with min. 10 years working of exp.  ( preferably in  Public Health/Public Health ; maternal , newborn and child health )
• Experience in facilitation and advocacy to various levels of stakeholders to the level of policy makers
   ( public policy with min. 3 years ).
• Experience of working with international and national organizations and government agencies at the provincial level preferably for advocacy projects
• Strong organizational, interpersonal & communication skills
• Ability to work independently; with little or no direct supervision at various times
• Report Writing
• Ability to work well under unstable security environments, and/or administrative and programmatic pressures.
• Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, Outlook; and PowerPoint.
• Work based and Home based in district level ( relocation NOT available )

7). Quality Improvement Coordinator

 Location:

• Mandailing Natal (North Sumatera)
• Deli Serdang (North Sumatera)
• Indramayu (West Java)
• Pekalongan (Central Java)
• Grobogan (Central Java)
• Tegal (Central Java)
• Tuban (East Java)
• Nganjuk (East Java)
• Wajo (South Sulawesi)

Overview:

The Expanding Maternal and Neonatal Services (EMAS) project is a five-year USAID-funded project that seeks to reduce maternal and newborn mortality in Indonesia.    It focuses on improving the quality of emergency obstetric and newborn care provided by hospitals and Puskesmas and on strengthening referral systems that transfer sick mothers and newborns between facilities. EMAS works in 30 districts/cities across 6 provinces.

The Quality Improvement Coordinator will coordinate and provide support to all EMAS health facility activities at the district level.  He/she will work closely with the District Facilitator, Provincial Clinical Mentors, Referral Services Coordinator, M&E Officer, and the EMAS clinical mentoring teams to support health facilities to assess their progress, develop action plans, and take action. He/she will also assist the facilities to utilize tools to ensure quality maternal and newborn services and patient satisfaction.  The Quality Improvement Coordinator will also assist the District Facilitator to represent EMAS quality improvement efforts to the hospitals/puskesmas, District Health Office, Pokja, and Bupati office.  A key aspect of this position is strong teamwork with all members of the EMAS district and provincial team.

Responsibilities:

• Coordinate EMAS activities in facilities, including site visits by EMAS clinical advisors and mentoring teams, donors and visiting doctors.
• Follow up on action plans developed during mentoring visits to ensure that progress is being made by the facilities
• In conjunction with facility staff, organize and equip EMAS maternal and neonatal facilities according to EMAS specifications and activities.
• Work with EMAS clinical mentors to track and report on progress of EMAS clinical activities including completion of dashboards and performance of mortality audits
• Collect clinical performance data from each EMAS target facility on a monthly basis to submit to EMAS M&E officers in the province. 
• Maintain EMAS clinical decision support tools in coordination with facility staff to maximize use and to identify barriers that impede their use.
• Together with the Referral Systems Coordinator, assist in the development of Perjanjian Kerjasama amongst health facilities in the district
• Support the District Team Leader to introduce and monitor the use of referral Performance Monitoring tools with DHO teams
• Collaborate with Provincial ICT specialist to ensure that the Referral Exchange system (SIJARIEMAS) is functional within Emergency rooms (general, maternal and neonate)
• Disseminate results of Referral Exchange system (Sijariemas) with facility staff to ensure follow up/problem solving
• Oversee the development and use of service charters in each facility
• Monitor the development and use of patient feedback mechanisms
• Promote midwife participation in SMS-based learning approaches (SIPPP)
• Develop and maintain excellent relationships with colleagues and partners at health facilities and District/City health office
• Contribute to quarterly/annual plans and reports as directed
  Qualifications

• Medical or Public Health Background, preferably doctor, midwife, or nurse
• Experience and comfortable working in hospitals and Puskesmas
• Ability to analyze, troubleshoot, tackle and report on problems in coordination with a multi-disciplinary team
• Experience collecting, analyzing and contextualizing clinical data
• Ability to work in a complex environment with multiple tasks, short deadlines and pressure to perform.
• Demonstrated ability to take initiative and work within a team
• Strong interpersonal writing and oral presentation communication skills in both Bahasa Indonesian and in English
• Experience working with international non-profit organizations
• Ability and willingness to travel to designated facilities within the district as needed
• 8).Administrative Assistant

Location:

• Bogor (West Java)               
• Labuhan Batu (North Sumatera)
• Indramayu (West Java)
• Pekalongan (Central Java)
• Tuban (East Java)
• Nganjuk (East Java)
• Sidoarjo (East Java)                             

Overview:

The Administrative Assistant will perform a range of administrative tasks in a district level , in order to support program staff, to ensure that all the program activities that have been scheduled in the work plans are delivered on time.

Responsibilities:

• Develop and maintain office filling system; maintains library resources; take, prepare and distribute minutes from meetings
• Help manage and prepare necessary material for meeting, conference calls, take, prepare and distribute minutesfrom meetings
• Organize travel arrangements for staff, including but not limited to booking flights, hotel reservations, transportation, etc.
• Handle and responsible for petty cash requirements in district office and maintenance of daily balance book
• Prepare the logistics of district office every month
• Maintain an efficient filling system of office and program documents
• Assist and coordinate with PC and Program staff as needed in workshops and training sessions
• Supporting program events with registration of participants, making advance request of events related expenditures and providing other logistic for event
• Collaborate and provide technical assistance to/with the program staff in prepare budget for new activity implementation
• Coordinate with program staff, in prepare advance request and reconciliation advance report
• Assist program staff and partners to discuss financial and administrative issues problem faced
• Monitoring and review financial report against agreed program budgets to ensure validity of expenditure
• Ensure all program financial transactions are allowable, reasonable and allocable and within the established financial management policoes of Jhpiego rules and policies guidelines
• Support FAO on preparing monthly general financial reports
• Manage and maintain of all assets, procurement and stationeries stock
• Assist FAO in plan and implement procurement activities and ensure that appropriate procurement records such as all quotations, copies of records of expenditure, receipts and local order forms are kept and maintained in accordance with Procurement Manual
• Manage Jhpiego operational cars traffic and drivers log sheet, coordinate office operational activity
• Perform other administrative duties.

Qualifications:

• Graduate from secretarial or business studies
• Minimum 2 years’ experience working in administration area, ( as a support program for NGO would be preferable )
• Knowledge of administrative and clerical procedures
• Able to work methodically, accurately and neatly
• Good oral and written communication skills ( English plus point )
• Proficient in Microsoft Office Applications
• Highly meticulous with excellent interpersonal, communication and organizational skills
• Able to work in a fast-paced environment
• Able to work as part of a team

9.) District Clinical Officer

Location:              

• Medan (North Sumatera)
• Asahan (North Sumatera)
• Deli Serdang (North Sumatera)
• Jakarta Timur
• Jakarta Utara

Responsibilities:

• Serve as the programs’ primary clinical representative in the district
• Provide technical assistance (mentoring) to providers/health facility in providing PPFP; ensure facility readiness for PPFP
• Ensure trained / mentored providers are able and practicing PPFP
•  Perform monthly data collection at facility and district level
• Coordinate mentoring activities in facilities in the district
• Organize, coordinate and provide inputs for  bi-weekly or monthly monitoring meeting or supply side activities at district level
• Report monthly documentation of process, accomplishment as well as lessons learned
• Develop and maintain excellent relationships with colleagues and partners in hospital and district
• Perform administrative activities when requested
• Workbased : East Jakarta, North Jakarta, Medan, Deli Serdang, Asahan Districts

Qualifications:

• Medical or Public Health educational background, preferably doctor or midwife
• Background and experience in Family Planning Program, clinical trainer (preferable)
• 3-5 years experience in the labor and delivery room
• Experience writing, collecting, analyzing and contextualizing clinical data and computer skills
• Ability to work in a complex environment with multiple tasks, short deadlines and pressure to perform.

Please e-mail cover letter, CV, and indicate the position of interest in the subject of your email.

Email address  : IndonesiaHumanResources@jhpiego.org

Vacancy will be closed two weeks of this advertisement.

Only short-listed applicants will be contacted.