Save the Children is an
international NGO and the world’s top independent charity for children
in need. Since 1919, we have been fighting for children’s rights, saving
their lives and providing hope for brighter futures worldwide. In
Indonesia, Save the
Children currently works in eleven provinces, has staff of
approximately 180 local professionals, and programming in Child
Protection, Education, Health and Nutrition, Disaster Risk Reduction,
and Humanitarian Response. Save the Children in Indonesia is seeking
to fill the following position:
Job Title : Information Technology Officer
1 position, based in JAKARTA
Code : IT-JKT
As the Country Office IT
Officer, with supervision from IT Coordinator you will be driving
business process improvements primarily in ensuring the smooth
day-to-day operation of IT-related equipment and services within Save
the Children offices in Country
Office and Field Offices by performing various monitoring, maintenance,
and troubleshooting tasks on IT systems and maintaining contacts with
3rd party technology solution providers. You will engage closely with IT
Coordinator, in Jakarta, in proposing solutions,
driving implementation, changing and leading continuous improvement for
within IT areas. You will provide first line of support to Jakarta
Country office.
You will provide first and second line support to field office teams in building their capacity to support themselves.
You must be articulate and
comfortable with a role covering a variety of field offices, whilst
working closely with high-intellect stakeholders. To thrive in this
role, you must be highly driven and a self-starter. Training and support
will take place in
a number of complex field offices that Save the Children operates in
and you should be willing to travel to such locations.
Dimensions: Jakarta Country Office with occasional support to 13 field offices with total 190 users.
KEY AREAS OF ACCOUNTABILITY:
- Strategic development and delivery of SCI International Programmes objectives in line with Save the Children mandate, strategy and theory of change
- Meet the servicing requirements of Members and their donors through first class customer service and collaborative working
- Improve outcomes for children by contributing to the delivery of: Save the Children’s strategy, global initiatives and growth targets
- Contribute to building a new organisation – fit for the future and harnessing the extraordinary engagement, diversity, talent and commitment of our people
- Create an environment of continuous learning where staff are encouraged and supported to grow and develop and are willing to be held accountable for their commitments
- Role model and support the development of an organisational culture that reflects our values, our dual mandate and promotes accountability and high performance
Reporting, streamlining and analysis provision of the financial performance.
- Provide 1st level support for IT infrastructure in the support ( including preventive maintenance, server trouble shooting and communication lines ) and IT system support (including software installation, maintenance, IT administration) for SCI staff members in order to ensure IT infrastructures and system support in Country office are working properly and effectively including storage management on servers and network attached storage devices, maintaining data backup, data grooming, user accounts management, IT security, etc.
- Prepare initial installation of user's desktop/notebook computers with standard configuration and software according to Save the Children's standard. Provide feedback to IT Coordinator on end user training materials to ensure that they continue to meet IT essential standard.
- Provide effective support for all related users in SCI regarding IT related matters, in order to ensure the transfer of IT knowledge to all users (ie. provide IT related training) Maintain inventory and documentation of all IT equipment with relevant technical information.
- Give technical review to procurement for provisions of minor peripheral devices and computer supplies.
Role model and support the development of
an organisational culture that reflects our values, our full spectrum
and promotes accountability and high performance
Be part of project activities, financial and budget management when there is a need to respond to any potential emergencies at all areas
Additional job responsibilities
The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
QUALIFICATIONS AND EXPERIENCE
- Minimum D3 in IT or engineering or 3 years experience on managing IT Systems.
- Experience in providing first-level troubleshooting.
- Experience working in Microsoft Windows Server system with Active Directory environment
- Experience working with basic networking products (Router, Firewall)
- Strong results orientation, with the ability to challenge existing mindsets
- Fluency in writing and speaking in English
- Exposure to the non-profit sector and/or developing countries is preferred
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
- Experience in Application development desirable
Information for internal candidates only:
- Current Save the Children employees must serve for a minimum of one year in their current job before applying for a new position.
- Current Save the Children employees should inform their line managers before submitting an application.
Updated CV and application letter should be sent to recruitment.indonesia@savethechildren.org
Please fill the “subject” column of the e-mails in this format:
<IT-JKT><your name>
Closing date for application is up to 2 November 2014
(Only short-listed candidates will be notified)
