Scope of Work
IT Assistant/Officer
I. Overview
Chemonics International was founded in 1975 and is one of the largest U.S.
consulting firms providing
expertise in developing and emerging-market countries for initiatives financed by the U.S.
Agency for International Development (USAID).
II. Position
Name
IT Assistant/Officer
III. General
Responsibilities
The IT Assistant will at all times adhere to and act according to
the Chemonics Professional Code of Ethics (“Living Our Values”) and will make
the principles of the Code a part of the project’s culture and standard
operating procedures.
The IT Assistant
will also ensure a good and professional relationship with all project staff
and counterparts.
IV. Specific Duties
The IT Assistant is responsible for maintaining the computer
network and computer and technology systems used by the project staff. As well,
the IT Assistant/Officer will work under the direction of Office Manager.
The duties for the IT Assistant/Officer are:
·
Help
develop and implement basic office systems and accompanying procedures
·
Oversee
the purchase of office IT supplies in coordination with the Procurement Manager
·
Arrange
for and oversee the maintenance of office equipment in coordination with the
Office Manager
·
As
directed, serve as a liaison with home office on field personnel IT inquiries
·
Ensure
smooth operation of project computer systems and equipment
·
Provide
daily support and maintenance for office LAN
·
Assist
to select the vendor for hardware, software and the LAN network through a
competitive process
·
Supervise
the installation of network and computer hardware in the office
·
Provide
daily operational and maintenance (help desk) services to project IT users:
troubleshooting and repairs for hardware, software and network problems.
·
Coordinate
on an as needed basis with other staff
·
Install
application software in a local area network (LAN) environment and the training
of the contractor’s personnel on it use and administration
·
Serve
as primary liaison with IT-related vendors and suppliers
·
Coordinate
on an as needed basis with IT Specialist and IT Officer
V. Qualifications
·
A university degree in IT, engineering, science,
math, business or comparable education or experience is required
·
at least 5 years of post-graduate working
experience in IT computer systems and network infrastructure or comparable
experience is required.
·
Advanced IT skills are required.
·
Intermediate oral and written English skills are
preferred.
·
Candidate must be able to work well as a member
of a team and with project counterparts, and must be self-directing and
self-motivated.
·
Strong management, problem-solving and reporting
skills are required.
VI. Reporting
The IT Assistant/Officer will prepare
regular oral and written progress reports that demonstrate the status of tasks
toward expected results, as well as other reports as required.
As teamwork is crucial to the success of the project, the IT Assistant/Officer
will also coordinate work with other project staff working as a team, as per
direction from the Chief of Party.
Generally the IT Assistant will work in the office under the direction
of the Office Manager.
