Vacancy at USAID PRIORITAS Project IT Manager, Jakarta

URGENTLY REQUIRED

The USAID project Prioritazing Reform, Innovation and Opportunities for Reaching Indonesia’s Teachers, Administrators, and Students (PRIORITAS) will focus on capacity building and quality improvements for teacher training institutions (TTI) and for non-academic, pre-service teacher training providers. PRIORITAS will build the capacity of schools and MoEC, MORA national, provincial and district offices together with pre- and in-service teacher training organizations to coordinate, plan and train.

The PRIORITAS is currently seeking qualified individual to fill the position of the

IT Manager

This position will be based in Jakarta

The objectives of the assignment as follows:

The IT Manager is responsible for the IT needs of all offices under the specific contract, including system installations, maintenance, support and technical consultations to end-users. She/he is responsible for ensuring that standards set by the RTI IT Home Office are followed and that the most efficient and effective IT solutions are applied. 

 

Responsibilities of the IT Manager also include maintaining the LANs (Local Area Network) at National Office as well as the provincial offices. She/he needs to manage systems and support staff located at Jakarta National Office and project offices located throughout Indonesia in coordination with IT Specialists. The IT Manager will supervise, manage and oversee the working of IT Specialist on each provincial office for any IT infrastructure related matters.

 

She/he must also ensure that proper backup, antivirus and disaster recovery procedure are implemented and that end-users have access to shared files, wireless access, printers and emails. She/he will coordinate and report to the RTI ITS Asia Pacific Regional Manager to ensure compliance to the RTI IT guidelines and regulations.

The IT Manager's responsibilities will include:

• Install and maintain network infrastructure including ISP, router, Wireless Access Point, Ethernet switches/hubs, printers, faxes, etc
• Install and maintain Wide Area Network connectivity (internet connection and services, device configuration and maintenance) in the National office as well as provincial offices
• Install and maintain Project Servers, both in Jakarta National Office and each provincial office 
• Ensure Windows Server and other software are maintained and that patches are promptly applied.
• Ensure anti-virus signature file is kept current
• Ensure information is backed up and maintained in accordance with RTI policies and procedures 
• Maintain spare parts and perform hardware repairs and restoration 
• Perform IT Support

• Ensure Windows and other software is maintained and that patches are promptly applied 
• Ensure McAfee anti-virus software is installed and both the engine and signature files are kept current
• Ensure information is backed up and maintained in accordance with RTI Policies and Procedures
• Ensure that only licensed software is installed on each of end-user’s computer
• Provide user support on hardware, networking and software related issues. 
• Configure and troubleshoot laptops/desktops/printers/other shared devices problems
• Evaluate IT products/services whenever required 
• Ensure compliance with RTI Information Security policies, procedures and standards 
• Maintain voice communications – small PABX systems and conference room system 
• Supervise and work together with the IT Specialists to ensure the smooth operation of IT infrastructure at provincial offices

Qualifications:

• Education : Bachelor degree in Computer Science/Engineering
• Minimum of 6 years experiencing in installing/supporting/maintaining a wide range of IT infrastructure systems (Windows Servers, Windows PCs, Backups, Printers, Scanners, Voice, Recorders, etc) in multiple locations
• PC & Server support experience
• Experience or basic knowledge of Windows Server 2008, MS Office 2007/2010, Win 7 Pro  and McAfee anti-virus
• Good work ethic and strong desire to complete tasks in a timely manner as directed
• Excellent written and oral communication skills
• Proficient in English
• Work well independently and in a team environment

Interested candidates are invited to submit their applications to:
prioritas-vacancy-Jakarta@rti-indomd.rti.org not later than January 31, 2014

All candidates are requested to write down the position and name in subject line of email and specify their availability date in the CV. Please note that only short-listed candidates will be contacted.