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Vacancy - Office Manager American Red Cross, Jakarta

Position / Job Tittle       : Office Manager
Location of work          : Jakarta
Report to                      : Country Representative
 
The American Red Cross helps vulnerable people around the world to prevent, prepare for and respond to disasters, complex humanitarian emergencies and life-threatening health conditions. It is a member of the International Federation of Red Cross and Red Crescent Societies (IFRC) and works in Indonesia with Palang Merah Indonesia. Following the completion of the Tsunami Recovery Program (TRP) in June 2010, American Red Cross continues to develop its  Program in Indonesia with the focus on  on three main areas:  Health, Disaster Management, and Organizational Development.
 
The functional areas of the Office Manager are as follow:
 
Role and Responsibilities
1.       Responsible for Office Administration, Human Resource and Logistic
2.       Serve actively as a member of the management team in managing the organization and employee performance
 
3. Ensure that the management and staff receive appropriate operational, administration and logistic supports to carry out their functions:
-          Coordinate with PMI and IFRC on any issues related to services and/or rental space associated with ARC  occupancy in Wisma PMI
-          Manage the workstation arrangement including meeting room in order to create a proper and comfortable space to facilitate the staff activities.
-          Ensure the availability of sufficient office supplies and equipments to support the ofgice and program operation
-          Ensure that visitors are informed properly and logistics of their visit (including welcoming package as well as visa, travel & accommodation arrangement) are well managed.
-          Contribute to operational and administrative policies and procedures, including security.
-          Support logistic preparation and other necessary arrangement for major internal events (i.e. meeting, workshop, or training)
-          Ensure all administrative supports to staff including travel arrangement are provided as required
-          Manage archiving of records with  storage provider ( LANE)
-          Support Program team to prepare, monitor and keep track of contract with external consultant
-          Actively participate in Project Agreement development and discussions with PMI staff to ensure they are reviewed and approved using standard template. Maintain Project Agreement records and log
 
4.  Manage the implementation and administration of IFRC Human Resources practices and operational activities:
-          Ensure that services from IFRC are received and IFRC provides maximum level support possible – especially considering the Support services Fees that are paid to them.
-          Collect, track, and maintain data on employees of Jakarta and Banda Aceh office
-          Coordinate on all HR matters with IFRC and ensure that staff associated with AmCross program receive information regarding HR  (e.g. new/extended/ending contracts, insurance, compensation, holidays, etc.) and that information is clearly and communicated as required to national and international staff in a timely manner
-          Coordinate the performance management process within ARC – specifically to encourage and monitor that managers are consistently applying the PDP  system with their teams and prepare the documentation on a quarterly/timely basis.
-          Ensure that staff adhere to attendance documentation (i.e. timecards) and leave procedures as established by IFRC.
-          Contribute actively to development/improvement of  IFRC staff  policies and regulations
 
3. Ensure the implementation of procurement process and asset management is in accordance with the AmCross/IFRC regulation:
-          Supervise the Admin and Logistic Officer in performing the procurement transactions for all requested order to ensure the procedure is done properly.
-          Ensure competitive process followed on all procurement and that process is transparent , fair and cost benefit –equals good value.
-          Maintain the asset inventory data for Jakarta office and ensure all assets have been recorded properly.
-          Support Program team to coordinate with PMI and assist them with logistic procurement in Disaster/emergency response operation funded by ARC
-          .
 
5. Create constant and concerted efforts to maintain good internal employee relations and equal staff development opportunity
-          Ensure all staff is aware of and formally acknowledged (i.e. signed statement) compliance with IFRC policies, e.g. Code of Conduct, Security Code etc.
-          To seek out opportunities for ARC staff to expand professional knowledge and skills development.
-          Promote and coordinate HR development activities related to ARC staff  to maximize their potential, and motivate them, within budget parameters
-          Play an active role in facilitating/creating a positive working environment and solid team including help resolve conflict among staff
 
6. Support the ARC team in improving the PMI performance in terms of Human Resource Management and Administrative functional areas. Proactively determines ways to improve PMI HR and Administrative capacities, systems and skills.
 
7. Interact on a regular and consistent basis with IFRC and PMI to better understand existing operating environment, i.e. SWOT.
 
8. Actively interface with ARC projects to try and create synergy of impact. One related project that will have obvious potential to interact with the HR and Admin functional area is new Corporate Volunteers project.  Support the development of program opportunities, tasks and/other uses of corporate volunteers within HR and Admin functional area. Interact with corporate members of KADIN/AMCHAM to identify, with PMI productive uses for volunteers to support HR/Admin related activities, systems or other operational related initiatives. 
 
Qualification
1)      Education:
a)     First Degree in  Administration, Management, HR Development, Business Administration, PR, or related field ; Masters Degree preferred
2)      Experience:
a)     Minimum 5 years experience in both Office administration and HR field
b)     Minimum 3 years  experience in INGO and supervisory level preferably with Red Cross experience
c)      Understand basic project cycle and management
3)      Knowledge and skills:
a)     Good knowledge regarding UU 13 and other regulation related to manpower
b)     Good knowledge regarding HR functions such as recruitment, benefit calculation, performance management, employee relation and Industrial Relation
c)      Good knowledge regarding administration, procurement and logistic process
d)     Able to work with Microsoft Office including Ms Word, Excel and PowerPoint
4)      Fluently spoken and written English
5)      Competencies:
a)     Ability to work within context of governmental regulation and bureaucracy
b)     Attention to detail and analytical capacities
c)      Flexible and creative especially in trouble shooting
d)     Able to work independently or in team
e)      Able to work long time or overtime to accomplish complex task
f)        Ability to maintain confidentiality of sensitive information
g)     Ability to manage good interpersonal  relationships
 
Application procedures
Please submit your application and curriculum vitae in English not later than 27 September 2013 to recruitment@amredcross.org, placing the job title in the subject line and label your CV with your name (CV max. 200KB size).  Only short listed candidates will be notified. Applications received after the deadline will not be considered.

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