Post Title: Member Services Manager
Organization: United Cities and Local Governments Asia Pacific (UCLG ASPAC)
Duty Station: UCLG ASPAC Regional Office, Jakarta, Indonesia
Type of Contract: Service Contract – 2 year, with possible extension
Background
United Cities and Local Governments Asia Pacific (UCLG ASPAC) is one of the eight Regional Sections of the United Cities and Local Governments (UCLG) which is based in Jakarta, Indonesia. UCLG is the largest association of local governments in the world and the officially recognized voice of local government by the United Nations. The Asia and Pacific region is the biggest of the eight sections in UCLG with linkages to more than 7.000 local governments. It represents well over 3.76 billion people–more than half of the world population- and incorporates economically fast developing countries such as China, India and Indonesia.
UCLG ASPAC is the key knowledge management hub on local government issues in the Asia-Pacific region. It promotes democratic local government, supports cooperation between cities and their associations, and facilitates programs, networks and partnerships to develop the capacity of local governments and the associations.
Organization: United Cities and Local Governments Asia Pacific (UCLG ASPAC)
Duty Station: UCLG ASPAC Regional Office, Jakarta, Indonesia
Type of Contract: Service Contract – 2 year, with possible extension
Background
United Cities and Local Governments Asia Pacific (UCLG ASPAC) is one of the eight Regional Sections of the United Cities and Local Governments (UCLG) which is based in Jakarta, Indonesia. UCLG is the largest association of local governments in the world and the officially recognized voice of local government by the United Nations. The Asia and Pacific region is the biggest of the eight sections in UCLG with linkages to more than 7.000 local governments. It represents well over 3.76 billion people–more than half of the world population- and incorporates economically fast developing countries such as China, India and Indonesia.
UCLG ASPAC is the key knowledge management hub on local government issues in the Asia-Pacific region. It promotes democratic local government, supports cooperation between cities and their associations, and facilitates programs, networks and partnerships to develop the capacity of local governments and the associations.
Moreover, UCLG ASPAC represents local governments politically within the international community, and with the United Nations and its agencies. It also promotes inclusive societies which safeguard equality, social and economic justice, and sustainable community development. UCLG ASPAC is engaged in all relevant thematic fields for nurturing sustainable development comprising poverty alleviation, climate change, decentralization, local finance and MDGs.
UCLG ASPAC is accepting expression of interests from qualified Manager: Member Services candidates. The Manager will be placed at the UCLG ASPAC regional office in Jakarta and provides support to the on-going operations and ensure high quality, accuracy and consistency of work. The Manager reports directly to the Secretary General of UCLG ASPAC.
Responsibilities
The Manager will be responsible for the following:
UCLG ASPAC is accepting expression of interests from qualified Manager: Member Services candidates. The Manager will be placed at the UCLG ASPAC regional office in Jakarta and provides support to the on-going operations and ensure high quality, accuracy and consistency of work. The Manager reports directly to the Secretary General of UCLG ASPAC.
Responsibilities
The Manager will be responsible for the following:
- Developing and maintaining the contacts of members, database and members profile
- Collecting information and developing membership category/sub category and directories of each type of memberships
- Coordinating and processing the membership applications
- Coordinating the preparation of biannual Executive Bureau, annual Council and biennial Regional General Assembly Meetings with the host local governments/ associations
- Coordinating the preparation and ensuring the completion of Regional Executive Bureau/Council/General Assembly Meeting papers
- Liaising with UCLG World for biannual World Executive Bureau, annual Council and biennial General Assembly participated by UCLG ASPAC President, Secretary General and other representatives
- Supporting the conduct of annual membership needs survey, the evaluation of past services provision, and strategizing and planning of new services
- Liaising with UCLG World and Metropolis on membership fee calculation and revenues
- Liaising with Finance Manager in collecting the membership fees
- Developing procedures related to placement of members and foreign experts
- Being in charge of legal and official status of the organisation
- Performing other duties as required from time-to-time by the Secretary General
Special Requirements of the Assignment
- Minimum of a bachelor’s degree in public administration, international relations, management, and/or related fields
- At least three years of professional experience in management, customer/member relations, and/or administration
- Strong networking and communication skills (in English)
- Computer software skills in all basic Microsoft word applications and relevant software
- Skills in using database software
- Ability to develop/liaise with representatives of members, partner organizations and stakeholders and work co-operatively with other staff members
- Ability to work under pressure and to deadlines required
- Experience in working in an international environment, respecting different cultures and nationalities
- Considerable domestic and international travel may be required
Assignment Period The assignment
will be for a period of 2 years and will commence as soon as possible
Deadline for the Application
Candidates are expected to submit an updated CV including salary history along with the application to the Operation Management Division of UCLG ASPAC at info@uclg-aspac.org by 15 July 2013 at the latest with subject “Member Services Manager”
Only short-listed candidates will be contacted.
Remuneration
UCLG ASPAC will offer a remuneration initially amounting up from IDR 62.400.000 to IDR
120.000.000 per year.
will be for a period of 2 years and will commence as soon as possible
Deadline for the Application
Candidates are expected to submit an updated CV including salary history along with the application to the Operation Management Division of UCLG ASPAC at info@uclg-aspac.org by 15 July 2013 at the latest with subject “Member Services Manager”
Only short-listed candidates will be contacted.
Remuneration
UCLG ASPAC will offer a remuneration initially amounting up from IDR 62.400.000 to IDR
120.000.000 per year.
UCLG ASPAC
Operation Management Division
Operation Management Division
