KINERJA Project, a local governance program funded by USAID focusing on
providing service delivery in the areas education, health and economic
services is currently looking for IT OFFICER according to the scope of
work below.
Interested candidates are invited to submit their applications to apujiastuti@kinerja.or.id not later than April 14, 2013 indicating the reference subject. All candidates are requested to specify their availability date in the application letter. Please note that only short-listed candidates will be contacted.
Duration of Project: Anticipated dates—April, 2013 to February 28, 2015
Position: IT Officer
Duty Station: Jakarta
General Description of Position:
The IT Officer is responsible for the oversight of the IT needs of all offices under the specific contract, including system installations, maintenance, support and technical consultations to end-users. She/he is responsible for ensuring that standards set by the RTI IT Home Office are followed and that the most efficient and effective IT solutions are applied.
Responsibilities of the IT Officer also include maintaining the LANs (Local Area Network) and WANs (Wide Area Network) at National Office as well as the provincial offices. She/he must also ensure that proper backup, antivirus and disaster recovery procedure are implemented and that end-users have access to shared files, wireless access, printers and emails.
The IT Officer will coordinate and report to the Senior Finance and
Operations Manager for daily operations as well as to RTI ITS Asia
Pacific Regional Manager for compliance to RTI IT guidelines,
regulations and technical matters.
Essential responsibilities:
Essential responsibilities:
- Maintain network infrastructure including ISP, router, Wireless Access Point, Ethernet switches/hubs, printers, faxes, etc
- Maintain Wide Area Network connectivity (internet connection and services, device configuration and maintenance) in all locations
- Maintain Project Servers in accordance with RTI IT standards and regulations
- Perform IT Support
- Ensure Windows and other software is maintained and that patches are promptly applied
- Ensure McAfee anti-virus software is installed and both the engine and signature files are kept current
- Ensure information is backed up and maintained in accordance with RTI Policies and Procedures
- Ensure that only licensed software is installed on each of end-user's computer
- Provide user support on hardware, networking and software related issues.
- Configure and troubleshoot laptops/desktops/printers/other shared devices problems
- Evaluate IT products/services whenever is required
- Maintain voice communications – small PABX systems and conference room systems
- Maintain and update Kinerja Website in cooperation with Senior Program and Management Specialist
- Supports IT needs on Kinerja Grantees Online Reporting
- Ensure compliance with RTI Information Security policies, procedures and standards
- Work together with Provincial Coordinator or IT focal point to ensure the smooth operation of IT infrastructure in provincial offices
Requirements:
- Education: Bachelor degree in Computer Science/Computer Engineering/Information Technology from an accredited institution
- Minimum of 6 years experience installing/supporting/maintaining a wide range of IT infrastructure systems (Windows Servers, Windows PCs, Backups, Printers, Scanners, Voice, etc) in multiple locations
- Good work ethic and strong desire to complete tasks in a timely manner as directed
- Excellent written and oral communication skills
- Proficient in English
- Work well independently and in a team environment
