Greenpeace, one of the world’s most respected and dynamic organizations, is an international non-profit global campaigning organization that acts to ensure the ability of Earth to nurture life in all its diversity
Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action.
Greenpeace is acts to change attitudes and behavior, to protect and conserve the environment and to promote peace by:
- Catalyzing an energy revolution to address the number one threat facing our planet: climate change.
- Defending our oceans by challenging wasteful and destructive fishing, and creating a global network of marine reserves.
- Protecting the world's ancient forests and the animals, plants, and people that depend on them.
- Creating a toxic-free future with safer alternatives to hazardous chemicals in today's products and manufacturing.
- Campaigning for sustainable agriculture by rejecting genetically engineered organisms, protecting biodiversity and encouraging socially responsible farming.
To maintain our independence, Greenpeace does not accept donations from governments or corporations but relies on contributions from individual supporters and foundation grants.
For over 40 years, Greenpeace has been successful in our campaigns to reverse environmental degradation by bearing witness to environmental destruction and exposing and confronting environmental abuse. Greenpeace campaigns have been vital in informing government policies on the environment and effecting changes in business practices which lead to various environmental problems.
Greenpeace in Southeast Asia
Greenpeace opened our first office in Southeast Asia in 2000. In that time we have led successful campaigns throughout the region, securing fresher air, cleaner water, and a healthier environment through changing industry practices and government policies. Greenpeace actively campaigns across the region to catalyze an energy revolution, protect ancient forests and our oceans, create a toxics-free future and create a shift to sustainable agriculture.
Greenpeace has three offices in Southeast Asia—in Thailand, Indonesia and the Philippines and each office is composed of five departments: Campaigns, Fundraising, Communications, Mass Mobilization and Organizational Support. Currently, Greenpeace has more than 140 staff across the region, excluding the direct dialogue fundraisers.
POSITION: Direct Dialogue City Coordinator
SUMMARY DESCRIPTION:
The DD City Coordinator is responsible for the day-to-day operation of the Direct Dialogue program in a particular city and its surrounding areas. The DD program’s objective is to increase the financial strength and political clout of Greenpeace by recruiting members to give automatic monthly donations through a credit card or a bank direct debit.
RESPONSIBILITIES:
Performance: Ensure that new member and financial goals are achieved by meeting the following objectives:
- Staff recruitment – determined by the supervisor
- Income - ensure that the DDC team performance meets the planned income targets as on the city ODP – OPER Key Performance Indicator.
- Evaluation: Fill out and submit weekly reports on recruitment and office performance.
- Monitoring Forms: Ensure that supporter forms are complete and legible
- Ensure the timely and accurate checking of DD results, data inputting and reporting
- Ensure that all forms have undergone the Quality Check Procedure as indicated in SOP
- Maintain the booth, display, and all property making sure it is in good condition
- Loading in and out the booth and display to venues, and making sure to receive all necessary documents from the venue managers
- Help to scout and identify new venues, and feedback potential sites to Venue Officer
- Communicate with Venue Officer and helping to build, maintain, and enhance on-going relationships with venue management staff
- Ensure that all DDC are following the venue rules and regulations, and are working effectively
- Make sure the booth is positioned in an effective and attractive way
This includes:
- Communicating with Territory Co. to ensure the placement of ads
- Perform phone interviews to challenge and recruit good candidates and filter out weak candidates
- Perform group presentations and one-on-one interviews to select quality staff
- Ensure that high standards are followed and meet objectives for success rates for each step of the recruitment process
- Maintain a clean and professional office environment
- Monitor and control material and equipment to ensure supply
- Ensure all sensitive information and Greenpeace materials are locked up and secure
- Hiring suitable staff (see manual for qualifications and skills sought)
- Providing training for staff and ensuring that team leaders provide trainings for the member.
- Establishing and maintaining team discipline and performance level standards. Address all related issues in a timely and fair manner, including the dismissal of staff when necessary.
- Reinforcing standards and expectations regularly, setting objectives for performance with each staff person and giving feedback on performance
- Providing role-plays at least once per week for all staff on challenges being faced
- Reviewing staff performance on a daily and weekly basis and making a plan to help key staff for the upcoming week each week
- Holding team meetings each week to provide campaign updates, highlight the performance of the best staff, set an urgent tone, and build morale
- Training your top staff as leaders and trainers and pass on leadership roles
- Hire and train one team leader for every five staff who have passed their probation period
- Meet with team leaders once per week to discuss staff management and standards, and to train team leaders in motivation and coaching
- Evaluate Team Leaders
Administration and Legal:
- Make sure all necessary reports, documents, and spreadsheets are completed and submitted in a timely manner
- Follow all rules and regulations outlined by HR and the SOP
Other: Other assignments provided by the manager.
QUALIFICATIONS:
Skills:
Excellent interpersonal skills; excellent verbal communication skills; ability to manage and motivate a large team; ability to identify, recruit, train and retain staff; short-term and long-term strategic planning skills; and proficiency in Excel, Word, e-mail and database programs.
Experience/Accomplishments:
- A minimum of 1-2 years of experience in DD fundraising, direct marketing or customer service and a strong interest in environmental issues.
THINGS YOU SHOULD KNOW BEFORE APPLYING TO THIS POST
WORKING HOURS
Normal hours of work for full-time Employee will be forty (40) per week or (5) days in a week, at 8 hours per day excluding an hour lunch break. This will be from Monday to Friday, between the hours of 9:30 am to 6: 30 pm. Ordinary hours of work may be varied as agreed between staff and the line managers.
LEAVE
- A permanent employee will be entitled to the following leaves:
- Annual Leave: 12 days
- Parental Leave: As per labor laws and Greenpeace policy
- Compassionate leave: maximum of 5 days for the death of significant others
In determining salary offer for this position, Greenpeace applies its Salary Grading Process, taking into consideration the job description and applicant’s previous experience, and the organization’s salary grade.
INSURANCE
Greenpeace provides health insurance to its employees.
LEARNING AND DEVELOPMENT
Greenpeace is committed to providing its employees with learning and development opportunities to be able to perform its functions more effectively. Through its mentoring process and annual Performance Management System, the staff’s development objectives are identified and prioritized.
EQUAL EMPLOYMENT OPPORTUNITY
Greenpeace is committed to the principle of Equal Employment Opportunity for all employees, regardless of sex, marital status, nationality, religion, age, sexual orientation and any other characteristics unrelated to the performance of the job. Selection will be in accordance with objective, job-related criteria and the appointment will be on the basis of the applicant’s merits and abilities.
HR POLICIES AND PROCEDURE
Greenpeace management and staff are given guidance on the implications of the equal opportunities policy. Policies and procedures are reviewed to review and adapt current practices to promote equality of opportunity. Other organizational policies and procedures will be fully discussed to the successful applicant.
APPLICATION GUIDELINES
Interested candidates are invited to write a Letter of Introduction, explaining why you are qualified for the position and why you want to work for Greenpeace. Please attach this to a completed application form which you can download from CLICK HERE and email to: recruitment@greenpeace.or.id
Deadline for Applications: 19 December 2013
As we receive a large number of applicants for our advertised vacancies, we are unable to respond to those applicants who have not been shortlisted and we apologize for this in advance. If you do not hear from us within two weeks of the closing date, please assume that you have not been shortlisted.
GUIDANCE IN COMPLETING YOUR APPLICATION FORM
- Read the recruitment pack carefully before completing your application form. The recruitment pack contains information about Greenpeace, about the job you are applying for, and brief information on employment conditions.
- Complete all items in the application form. Remember that this will be our basis for shortlisting candidates. Curriculum Vitae (CVs) will not be accepted.
- Make sure you email the form to the correct email address (recruitment@greenpeace.or.id), addressed to the HR Department, and ensure that your application form arrives before the closing date. Application forms received after the closing date will not be accepted.
- If you have questions, kindly email recruitment@greenpeace.or.id.
Jobs Application Desk
Greenpeace Southeast Asia - Indonesia
